Challenge
The company comprised a diverse range of businesses spanning North America, APAC and Europe. Divisions had been acquired in recent years however, leadership believed G&A structures were oversized, and hence cost inefficient. Synergetics worked with the company to fully assess & document current state G&A and identify areas for improvement in cost efficiencies.
Solution
Synergetic conducted an eight-week business analysis and utilized interviews with key stakeholders supplemented by detailed organizational data to develop a range of improvement levers:
“Right-size” business functions primarily through reassignment or, implementation of improved practices / process
Centralization / consolidation across key functions & services to reduce resource redundancies, increase efficiencies and achieve economies of scale (Finance, HR & Procurement)
Utilization of advanced technologies and process automation specifically in Finance and HR. Implementation of IVR for bookings and other self-service tasks.
Reduce process variation & errors and improve efficiency
Improve organizational efficiency and ability to adopt advanced technologies by speeding up IT application implementation, upgraded and consolidations